The paper addresses the requirements for human capacity
development for e-government in general and for Macao in
particular. It starts by justifying the training of public officers as
a critical success factor for e-government. It then presents some
basic principles and guidelines for formulating an effective
e-government training policy for public officers, followed by specific
skills-sets considered essential for e-government according to: the
Organization for Economic Cooperation and Development (OECD), the UK
Office of the E-Envoy and the US Chief Information Officer (CIO)
University. In addition, the paper highlights the best practices in
the development of public workforce for e-government. The paper
reveals that allocating at least 10% of e-government budget on
training and capacity development is essential for successful
e-government programmes. It concludes with some recommendations for
developing the public workforce for e-government in Macao.