Electronic Government offers a great potential for improving
performance, increasing quality of services and reducing costs in the
public sector. In order to gain these benefits, organizational changes
and re-engineering of administrative processes within and between
public agencies has to take place. This, in turn, requires strong
government leadership. Countries considered the worldwide leaders in
e-government have all created central coordination offices to lead,
manage and promote e-government initiatives. In this paper, we present
the experiences of Australia, Canada, Germany, Hong Kong, the United
Kingdom, Singapore and the United States in e-government coordination,
as well as discuss the best practices in organizational structures for
managing e-government. We also present some recommendations for
establishing a central coordination office for Macao.